Clinical audit is simply about improving patient care. There are more exhaustive definitions, but our focus should never waver from this objective. Keep your clinical audit short, simple and easily completed: it ain’t rocket science.
There are lots of resources to help your clinical audit on the ICGP website, including the recently-published “Short Guide to Audit”.
And there are incentives! When you have completed your audit, you can consider submitting it for the ICGP annual Audit Prize, and/or the ICGP-Medisec Quality and Safety in Practice award. Both are fantastic showcases to disseminate quality improvement (with very generous prizes).
How do you go about doing an audit? “Tús maith leath na hoibre” (“a good start is half the work”), should be your watchword. Perfect planning is key. Choosing the topic is the most important part of your audit. This needs discussion and agreement within your practice. Clinical audit is a team sport. A worthwhile topic should be interesting/ common/ important and easy to complete. Try to identify an issue with acknowledged potential for improving care.
Consider an audit of documented smoking status or safe use of methotrexate, as outlined below. (These are easily amended to audit alcohol, lithium, Epilim, etc)
Identify the criteria you will actually measure. The criteria should be SMART:
Specific
Measurable
Achievable
Realistic
Timely.
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Criteria might be: “All adults should have smoking status documented” or “All patients taking methotrexate should have 4-6 blood tests in 13 months”. Once you collect your data, your current standard is obvious: a well selected topic will have scope for significant quality improvement. Agree your personal target for improvement, eg. smoking status documented in 90% of adults, or “XX% of our patients taking methotrexate will have 4-6 blood tests in 13 months”.
Check with the audit guide on the ICGP website for criteria and audit templates, making your audit easier.
Measure your current practice. Collect, analyse and share your data. Your time is precious so delegate data collection: medical students, nurse, GP registrars (sorry folks!), admin staff. Avoid excessive data collection like the plague; less is more. A small amount of data on about 10 patients is probably sufficient. See the ICGP website for clinical audit data templates, making your data collection easier.
Make improvements
Change is the essence of successful audit. Change is tough, and is usually the most difficult part of an audit. Your clinical quality improvements should be SMART (as above). Identify what needs to change, and how this change will happen in your practice. Potential changes to help make methotrexate safer might include: practice meeting and involvement of local pharmacists, educating patients, free text on your methotrexate prescriptions (“please have blood test every 2-3 months”).
Remember: no change means zero gains.
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Sustain and disseminate improvements
A second data collection is essential to complete the cycle and close the audit loop. Omitting a second tranche of data spells doom for your audit, wasting everyone’s time, energy and goodwill. Unclosed audit loops are an abomination! Share both datasets with your colleagues: quantify the quality improvement and identify further potential improvements. Celebrate your success!
Finally: Upload your audit to your CPD portfolio. Write a very brief, single page outlining your audit. Follow the five stages below:
Plan: a very brief outline of your audit; why it is relevant to your practice
What criteria you decided to measure, and what target standard you selected
Data: ‘copy and paste’ the first tranche of data
Improvements made: Briefly identify the changes you made
Sustain improvements: ‘copy and paste’ the second tranche of data.
Clinical audit caveats
Data protection is key: respect patient confidentiality by anonymising patient data; use the patient file number instead (See article by Claire Collins below).
Don’t audit other clinicians’ work without their knowledge, consent and ideally involvement. Patient consent is generally not required for most clinical audits. It is prudent to inform patients (via website, leaflets etc) that “as part of normal care processes, personal data will be used for audit and quality improvement”.
Data protection and audit
Claire Collins looks at regulatory issues relating to audit and where patient consent may come into play
GDPR is the EU’s new General Data Protection Regulation (EU) 2016/679. It came into force across all of Europe in May 2018. It replaced the EU’s previous Data Protection Directive (95/46/EC). GDPR governs the collection, use and storage of all personal data of living individuals. The Data Protection Act 2018 is the Irish legislation that gives effect to certain aspects of the EU’s GDPR in Ireland and repeals, for the most part, the previous Data Protection Acts 1998 and 2013. If you collect, use or store personal data in digital, manual, handwritten or any type of record, then GDPR affects you.
Given these changes, the Medical Council has published advice in relation to conducting your audit:
All registered medical practitioners are legally required to maintain their professional competence. This means that as well as undertaking 50 CPD credits, they also need to complete and record one clinical/practice audit annually. Employers are legally required to facilitate the maintenance of professional competence of registered medical practitioners.
During the clinical/practice audit process, health data is processed. Even if the health data is anonymised shortly after it is retrieved from patient records for the purpose of clinical/practice audit, that retrieval process in itself amounts to processing. Health data is defined under the GDPR as special category data. Such data can be processed in situations where it is necessary to do so for reasons of public interest in the area of public health, such as ensuring high standards of quality and safety of healthcare (Article 9(2) of the GDPR).
Medical practitioners can lawfully process special category data for the purposes of clinical/practice audit. However, in doing so, they must ensure that they adopt suitable and specific measures to safeguard the fundamental rights and freedoms of the data subjects concerned.
Consent is just one of the legal bases upon which data controllers can rely in order to lawfully process special category data.
Given the high threshold for consent and the fact that it can be withdrawn at any time, and in circumstances where there is another legal basis available to the practitioner to lawfully process a patient’s special category data (Part 11 of the Medical Practitioners Act 2007), it is not recommended to rely on consent as the legal basis for the processing of special category personal data for the purpose of clinical/practice audit. This means that medical practitioners (and their employers) are not required to seek consent before processing special category data for the purposes of undertaking a clinical/practice audit.
However medical practitioners (and employers) should ensure that they are compliant with the transparency obligation in the GDPR Article 5(1)(a) by ensuring that comprehensive privacy notices are provided to their patients. Further details on what privacy notices constitute can be found in the GDPR.
Each medical practitioner is either a data controller in their own right, or is employed by a data controller (for example a hospital). Every data controller is responsible for ensuring that they are compliant with the GDPR. The Medical Council can only give guidance in this regard. In light of this, medical practitioners should liaise with their data protection officer or seek their own legal advice on this issue. Further information and resources on data protection is available at www.medicalcouncil.ie/FOI-Data-Protection/
Public health lawful basis
The National Office of Clinical Audit (NOCA) has advised that national clinical audit should not rely on consent as the lawful basis but instead apply the public health lawful basis of Articles 6(1)(e) and 9(2)(h) of the GDPR. The collection of data, validation of data, and review of outliers for national clinical audit does not require consent. However, patients should be informed that their data may be used as part of a national clinical audit.
Adopting suitable and specific measures
In summary, during a clinical/practice audit, health data is processed and the process of data retrieval/extraction from the patient record in itself amounts to processing. However, such data can be processed in situations where is it necessary to do so for reasons of public interest in the area of public health, such as ensuring high standards of quality and safety of healthcare (Article 9(2) of the GDPR).
Hence, you can lawfully process special category data for the purposes of clinical/practice audit; however, you must ensure that you adopt suitable and specific measures to safeguard the fundamental rights and freedoms of the data subjects concerned.
You, therefore, are not required to seek consent before processing special category data for the purposes of undertaking a clinical/practice audit once you ensure that you are compliant with the transparency obligation in the GDPR Article 5(1)(a) by ensuring that comprehensive privacy notices are provided to your patients.
It is important to inform patients that the practice may use data for internal audit. This can be included in a patient information leaflet, in a privacy statement, on patient registration forms or on the practice website. It is not acceptable for external research staff to trawl through individual patient records without informed patient consent.
It is also not acceptable to release the contact details of patients to researchers without informed patient consent. Identifiable data should not be used – only anonymous data should be extracted/compiled for the audit.
Audit is not research however, and different and additional rules apply. You cannot personally use your patients’ health data or share their health data with a third party individual or organisation, for research purposes, without the patient’s explicit consent, unless the research has obtained a consent declaration under the new Health Research Regulations 2018.
Clinical audits usually involve looking at information already collected about a patient or treatment and do not usually involve gathering new information. In addition, the data is mainly gathered for internal (practice) consumption in one practice for the improvement of care/services in that practice and is completed by the caregiver or a member of his/her team. Hence, audit does not usually require ethical approval.
However, if you intend to gather new data, to interview/test patients, to permit access to files to an individual not in your employ, to transfer non-anonymous data outside the practice or to use the data for research, you should obtain additional advice regarding the ethical review requirements.
More information and sample audits are available on www.icgp.ie/audit
Queries can be sent to professionalcompetence@icgp.ie
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